Using GPS Analytics and In-the-Moment Mobile: Surveys for insight into 2012 holiday shopping behaviour

This paper discusses the lessons learned by Locately, the consumer location analytics company, from a project to understand shopper journeys.

Using GPS Analytics and In-the-Moment Mobile: Surveys for insight into 2012 holiday shopping behaviour

Thaddeus R. F. Fulford-Jones and Eric H. WeissLocately

Introduction

Recent advances allow us to mine GPS data to understand actual shopper journeys. The new technology even lets us detect visits and trigger mobile surveys to shoppers when they are inside specific stores. But how are these technologies relevant for real business needs? And what is the right way to invite shoppers to participate, given privacy concerns around location-sharing on mobile? This paper discusses "lessons learned" when Locately and a retailer client implemented this...

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