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 How long does it take Facebook to make a pound of advertising?
Posted by: David Tiltman, International Editor, Warc

David TiltmanDeloitte has produced some great research into the UK TV market to coincide with the Edinburgh International TV Festival.

The study, entitled ‘Perspectives on Television in Words and Numbers’, is full of all sorts of stats about video-on-demand uptake, product placement and other TV goodies. But one statistic in particular caught my eye.

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Subjects: Digital, Media

02 September 2010 10:22Post a comment


An 'Ode to Noticing'
Posted by: Tracey Follows, Planning Partner, VCCP

Tracey FollowsLately I've been thinking about Fast Strategy and whether I really think Fast Strategy is Strategy at all. Well it might deliver strategy but does it deliver original, inventive, fundamentally differentiating strategy. Yes. Or, No...? If was a betting man (and I'm not, I'm a betting woman) I'd ultimately, and somewhat reluctantly, have to come down on the side that says 'no'.  More...

Subjects: Marketing, Brands, Consumers

24 August 2010 00:37Post a comment


Bored workers: a marketer's best friend
Posted by: David Tiltman, International Editor, Warc

David TiltmanThere’s a fantastic presentation doing the rounds from Jonah Peretti, chief executive of US firm Buzzfeed, on viral marketing. Peretti is an old hand at this – when he was still a student an email exchange between him and Nike became a viral hit (he was asking Nike for customised shoes with the word ‘sweatshop’ on them).

In the presentation he presents five tips for how to make content go viral, including the advice to ‘Be a Mormon, not a Jew’. But the most eye-catching conclusion, and the one that probably resonates most with those in the marketing profession, is the idea of the ‘Bored at work network’, or BWN.

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Subjects: Digital, Marketing, Consumers

23 August 2010 10:161 comment


Properly Trained, A Man Can Be Dog's Best Friend
Posted by: Robert Passikoff, President, Brand Keys, Inc

Robert PassikoffWe’ve all heard the maxim, “if you want loyalty, get a dog,” but there’s no one out there more loyal than pet owners. That being the case, P&G, the makers of Iams and Eukanuba dry dog foods, is recalling certain varieties of its dry pet foods as a precaution because the food might be contaminated with salmonella.

While at this time no salmonella-related illnesses have been reported, P&G, the responsible, pet-friendly corporation it is, is urging consumers to immediately discard the recalled products because Fido isn’t the only one at risk of their health. It turns our people handling dry pet food can also become infected with Salmonella if they don’t wash their hands thoroughly. More...

Subjects: Brands, Consumers, Advertising

11 August 2010 15:35Post a comment


Reach Out and Touch Someone
Posted by: Robert Passikoff, President, Brand Keys, Inc

Robert PassikoffThis week, in an attempt to establish a beachhead in the high-end smart phone category, Research in Motion, the manufacturers of BlackBerry, unveiled its first touch-screen device. The new handset, the BlackBerry Torch 9800, will launch in about a week and will be available exclusively through AT&T.

The Torch will be the first device to run on the BlackBerry 6 operating system: the newly revamped software, which was designed to work better with the increasingly-obligatory smart phone touch-screen interface.

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Subjects: Consumers, Brands, Marketing

05 August 2010 15:07Post a comment


3R’s of Back-To-School Spending
Posted by: Robert Passikoff, President, Brand Keys, Inc

Robert PassikoffIt’s not only parents who will be happy to see their children go back to school next month. Retailers are celebrating too because the average spend consumers say they’ll make for back-to-school clothing and supplies is up 10% over a year ago, at $584.

What’s causing the change? A combination of an improving economy, slightly increased consumer confidence, on-going discounting and promotional activity, and growing children (with a real need for new clothing, outgrown shoes, and depleted supplies) has increased anticipated back-to-school spend. The consumer’s view of the traditional retail 3R’s used to be ‘retailer,’ ‘rates,’ and ‘requirements,’ – which retailer was offering the best prices for stuff the kids really required. As consumers have already earned their Ph.D.’s in smart shopping, this year ‘requirements’ has moved to the top of parents’ lists.

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Subjects: Consumers, Brands, Marketing

05 August 2010 14:48Post a comment


Browsing for Shortcuts
Posted by: Robert Passikoff, President, Brand Keys, Inc

Robert PassikoffA web browser is arguably the most important piece of software you use and you spend a lot of time online using it; when you do searches, send emails, read, chat, watch videos, buy stuff – most of the time you end up using your browser.
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Subjects: Consumers, Brands, Marketing

27 July 2010 21:45Post a comment


Have you got an idea or a formula?
Posted by: Simon Law, Executive Planning Director, True Worldwide

Simon LawI think we’re becoming more formulaic as an industry. Easily said, but the opposite is hard to do – doing great work is difficult and I don’t deny that everyone (almost everyone) is trying for great work all the time. Producing something new is a labour of love. And it’s easy to slip along the way. Time pressures, workflow, production needs, and more, all stand in your way. A lot of times, the formula is hard to differentiate from process. When is it formula and when is it gold standard deployment? When is it good media choices rather than ‘the same old plan’?

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Subjects: Digital, Advertising, Media

27 July 2010 12:32Post a comment


Five Kinds of Lies
Posted by: Robert Passikoff, President, Brand Keys, Inc

Robert PassikoffIt’s been said that there are five kinds of lies: lies, damned lies, statistics, benchmarks, and delivery dates. That last one is a “lie” that virtually every consumer has had to deal with at one time or another. Who among us hasn’t fumed as the 2:11 to 6:23 PM “promised delivery” period has come and gone – without a sign of the ordered product?

Given the ubiquity of products, pricing, and range of merchandise, service has become a critical differentiator when it comes to engagement and loyalty. In today’s marketplace saying it, doing it, and actually delivering on it has become a more and more important contributor to retail brand loyalty.

So how do retailers do when it comes to delivering on their deliveries? It’s an attribute/benefit/value in our Customer Loyalty Engagement Index, and we looked at just that one quality to see how customers rated various retailers. More...

Subjects: Consumers, Brands, Marketing

23 July 2010 20:18Post a comment


Asian Shoppers by Country Psychographics
Posted by: Grey Group Asia Pacific

Grey Group Asia PacificWhenever we discuss psychographic segmentation, there often seems to be a variety of new ‘labels’ to describe these groups, but not enough about how to apply this segmentation system into true marketing applications.

The big difference with the psychographic segments mapped out in Grey and G2's Eye on Asia - Retail study is that at first glance, there just seems to be four new labels for four new psychographic segments that need to be learned in order to understand the research. But the fact that we can track these segments across national borders and that pan-Asian campaigns can be customised based on this segmentation system makes it very unique and very useful.

The four psychographic segments in Eye on Asia - Retail are Loyal Listers (26% of Asians), Passive Value Fans (22%), Whim Indulgers (24%), and Engaged Info Seekers (28%). Each group was classified based upon shopper behaviour tendencies.

For example, for Engaged Info Seekers, actively seeking product promotions, demonstrations and experiential marketing are key motivations in the shopper journey. While Whim Indulgers, as the name suggests, tend to be more chaotic and tend to be more influenced by brand messaging and ‘new’ items. And across a general Asian spread, the groups tend to be more or less even in numbers (all close to a quarter of all Asians).

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Subjects: Consumers, Brands, Marketing

21 July 2010 12:30Post a comment


The Opposite of an App
Posted by: THE CHALLENGER PROJECT, eatbigfish

THE CHALLENGER PROJECTAdam and family survive 90 degree heat and melting tarmac in a car hire queue in the South of France to learn some valuable lessons about convenience, usefulness and generosity in digital age.

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Subjects: Brands, Consumers

21 July 2010 11:29Post a comment


What’s Yours is Mine, and What’s Mine is Mine and What’s Ours is Theirs.
Posted by: Robert Passikoff, President, Brand Keys, Inc

Robert PassikoffIt's been reported that Facebook will reach 500 million users this week. That’s a 5 with eight zeros. Or in people terms it’s the combined population of the United States, Japan, and Germany — or half the population of India.

However you think about it, it’s a lot of people looking to connect. In the last year the number of Facebook users has doubled in size. In just 6 years it’s become the biggest information network on the Internet— or anyplace else, for that matter. And Facebook effects go well beyond just sharing photos or saying ‘hi.’ For many it has become the site of first resort: 70% of users outside the U.S. and 25% of all users check in and update their pages via cell phones. And all this has begun to test the limits of personal privacy.

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Subjects: Consumers, Brands, Marketing

20 July 2010 15:27Post a comment


Gross-Out Food Wars
Posted by: Robert Passikoff, President, Brand Keys, Inc

Robert PassikoffIt started with KFC’s bunless “Double-Down,” two pieces of fried chicken with a burger in the middle. Next came Friendly’s “Ultimate Grilled Cheese Burger Melt” – a hamburger between two grilled-cheese sandwiches. But in the interest in of staying competitive – while offering something other than gourmet hamburgers – and generating some much-needed buzz, Carl’s Jr.’s is introducing a foot-long burger, made from lining up three burgers on a hoagie bun and weighing in at 1,400+ calories.

Whether these offerings are appetizing to the consumers, a market opportunity does not a brand success make. The truth is that any quick-serve chain can come up with a truly gross offering. But getting attention and getting sales are two entirely different courses. Consumers may try something for the novelty (and for the occasional cholesterol jolt), but you need more than one-time buyers to make a success of newly fabricated grub.

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Subjects: Consumers, Brands, Marketing

15 July 2010 15:21Post a comment


Global brands, global game, new consumers
Posted by: Andrew Curry, Director, The Futures Company

Andrew CurryBefore the World Cup recedes into the distance, I wanted to mention a post from Cape Town by my colleague Alex Steer on global brands and new consumers. The whole piece is at The Futures Company's blog, but in a line, the message is that global brand strategies and new consumers in emerging markets don't really mix.  
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Subjects: Consumers, Brands, Marketing

14 July 2010 16:27Post a comment


“I Do. But What’s The Return Policy?”
Posted by: Robert Passikoff, President, Brand Keys, Inc

Robert PassikoffIt’s been said that marrying someone is like buying something you've admired in a store for a long time. You may love it, but when you get it home, it doesn't always go with everything. If that sounds like part of a wedding toast joke, it isn’t. It turns out that retail stores like Home Depot and Wal-Mart are now hosting weddings.

Some couples are attracted by the low cost of retail store weddings. Some by the novelty of them. Others use them to reflect their brand or employee loyalty. And although retail weddings are unique, they are becoming more and more mainstream.

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Subjects: Marketing, Advertising, Brands

13 July 2010 15:22Post a comment



 

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How long does it take Facebook to make a pound of advertising?

An 'Ode to Noticing'

Bored workers: a marketer's best friend

Properly Trained, A Man Can Be Dog's Best Friend

Reach Out and Touch Someone

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